EL AL

Not actors.
The people featured in our commercials are real members of our cabin and flight crew.

They’re the ones who welcome you before takeoff, care for you at 30,000 feet, and help bring you home.
Each with their own story, dreams, favorite destinations, and a genuine passion for what they do.

Meet some of them:

Sharon Levy, 56, Boeing 787/777 Captain for the past 26 years.
From a young age, he knew he wanted to fly. He loves the variety that comes with the profession, the people he meets along the way, and what he calls “the office with the most beautiful view in the world.” His favorite destination is Los Angeles.

Eldad Golub, 34, Senior Flight Attendant for the past 5 years.
His connection with people and his desire to turn every flight into a memorable experience are what led him to the profession. For him, service and attention to detail are part of a daily mission. His favorite destination is Tokyo.

Yaara Sobol, 23, Flight Attendant for the past year and a half.
Her dream of becoming a flight attendant began in childhood, inspired by her older sister. Beyond flying, she also creates lifestyle and travel content. Her favorite destination is New York.

Eran Carasso, 53, Senior Flight Attendant for the past 3.5 years.
For him, the job is first and foremost about human connection. He loves meeting new people, helping others, and being there for passengers throughout their journey. Between flights, he is also involved in educational work with Yad Vashem and leads educational trips to Poland. His favorite destination is Boston.

Dana, 24, Flight Attendant for the past two and a half years.
She entered the world of aviation thanks to friends who were already working at the company, and quickly fell in love with the profession herself. Her favorite destination is New York.

Following the Ministry of Transportation’s announcement regarding a significant reduction in the number of passengers departing Israel, as well as a reduction in takeoffs and landings, EL AL is currently examining the full operational and safety implications of the new framework.

The airline is working to define a reduced operational structure that will enable the continuation of essential activity to maintain the air bridge to and from Israel. EL AL will provide updates throughout the day regarding how it will operate. As always, EL AL will do everything required, within the existing limitations, to remain the air bridge for Israelis in Israel and around the world.

At the same time, EL AL calls for the opening of Ramon Airport as a complementary alternative to Ben-Gurion Airport, in order to maintain aviation activity and support the needs of the traveling public.

Due to the state of emergency, EL AL and Sundor flights that were part of the regular flight schedule prior to the start of Operation Roaring Lion, and were scheduled to depart up to and including March 14, 2026, are canceled. The corresponding return flights are also canceled.

We contacted all passengers via a WhatsApp message and offered them the option to be rebooked on an alternative flight. Passengers who replied that they wish to be rebooked are being assisted accordingly.

Passengers who did not confirm that they wish to be rebooked will not be assigned to an alternative flight. They may receive a credit voucher for future use or a refund, in accordance with the law and company policy, at the following link:
https://elalisrael.info/3Oyeyci

For rights under the Aviation Services Law:
https://elalisrael.info/4rExu7F

The operation of flights is subject to regulatory approvals and to guidance from the security and aviation authorities, which is updated from time to time, and therefore cannot be guaranteed. For passengers departing from Israel, we cannot ensure that the return flight will indeed operate.

Photo Credit: David Daniel

We have completed assigning all customers whose flights were canceled to recovery flights to Israel operating from 22 gateways.

Customers who have not yet received a text message with their updated flight details are asked to check the current status of their flight through Manage My Booking on our website or app.

If, due to a technical issue, a customer still does not see an assigned flight, they are invited to contact us via the dedicated WhatsApp line at +972-3-9771111.

With the completion of the assignment process for all customers whose flights were canceled, we are expected to open the recovery flights to Israel for sale to the general public soon. Flight prices will be published tomorrow.

We continue to work around the clock to bring our customers back to Israel. Our commitment to our customers guides every decision and every action we take.

Real-time updates are published continuously on our website and on our social media accounts:
https://www.elal.com/eng/about-elal/news/recent-updates