CabCall Experts

Your phones never stop ringing. Neither do we.

For 12+ years, taxi and transport operators across the UK and USA have trusted CabCall Experts to handle their calls, dispatch their jobs, and keep their drivers moving around the clock.

Here's why fleets like TakeMe and Compass Taxis stay on the line with us:

✔ 12+ years serving UK & USA taxi firms
✔ Trained on every major dispatch system
✔ 24/7/365 cover with authentic UK-style service
✔ ISO 27001-aligned data handling
✔ No long lock-ins. Scale as you grow.

We're more than a contact centre. We're your dispatch partner. 🚖

Book a discovery call this week → cabcallexperts.com

Most fleet managers don't realise it until they've lost a good one.

A driver shortage is loud. Empty cars on the rank. Missed jobs. Frustrated customers calling twice.

A controller shortage is quiet. Until it isn't.
Calls take 20 seconds longer to answer. Bookings get mis-allocated. Your best drivers start grumbling. And one Monday morning, your most experienced controller sends a text that ends with "I'm sorry."

That's the moment most operators realise something they should have known months ago: the control room IS the business.

Drivers move the cars. Controllers move the money.

And replacing a good one takes 3 months to hire, 6 months to train, and 9 months to find out if they'll stay. Meanwhile, you're covering the night shift yourself. Again.
We built CabCall Experts because operators kept telling us the same thing: "I don't want to be in the recruitment business. I want to be in the taxi business."

So we took the control room off their plate.

A trained dispatch team. 24/7 cover. One flat monthly cost. No hiring, no training, no churn. Just dispatch, done properly.

👉 cabcallexperts.com

How many controllers have you lost in the last 12 months? Drop a number below, curious how widespread this really is.

Calls take 20 seconds longer to answer. Bookings get misallocated. Your best drivers start grumbling. And one Monday morning, your most experienced controller sends a text that ends with "I'm sorry."y."rationsManagement

Your customers' data deserves more than 'we'll be careful'. 🔒

When a passenger books with you, they hand over more than just a ride request. They hand over their name, phone number, home address, workplace, payment details, and a pattern of when they travel and where. That's not data. That's their life, in a database.

At CabCall Experts, we treat it that way.

Our data protection standards are aligned with ISO 27001 principles, the international benchmark for information security. That means strong encryption, controlled access, role-based permissions, and clear written policies on exactly how passenger and booking data is handled, stored, and disposed of.

No 'we'll be careful'. No vague assurances. Just process, documented and followed.

Because here's the thing: data breaches don't usually make the news for the biggest operators. They quietly make the news for the ones who said 'it won't happen to us'. And by the time it does, the trust you spent years building with your customer base is gone in a single headline.

Trust is built on what you do behind the scenes. We take that seriously, so you don't have to worry about it.

Ask us how we protect your data.
→ cabcallexperts.com

Running a taxi business today is not what it used to be.

It is no longer just about having drivers on the road. It is about managing calls at all hours, handling bookings efficiently, and keeping customers happy while costs keep rising.

After speaking with so many UK taxi firms, the same three challenges come up again and again:

- Keeping operational costs under control
- Covering phones 24/7 without constant hiring stress
- Finding skilled dispatch staff who already understand the systems

That is exactly why more operators are choosing to outsource.

It gives you the freedom to focus on your drivers and your customers, while experienced teams handle the calls and dispatch behind the scenes.

Simple. Reliable. Scalable.

You focus on the fleet. We handle the phones.