Exe Network and Data Solution

FIBER BREAK INCIDENT

Where : La Caridad
cause: caused by a truck carrying *palcata* trees that accidentally hit and cut the fiber line.

Our linemen are already on-site and are working to lay and restore the fiber connection as quickly as possible. Internet service in affected areas may be intermittent or temporarily unavailable during the repair process.

We sincerely apologize for the inconvenience and appreciate your patience and understanding while restoration is ongoing.

Thank you.

Fiber Break Incident

Location: unahan sa galingan sa Patin-ay ug didto sa sa Rizal
Date: May 9, 2028
Time : 6::21 pm

Cause : Fiber was intentionally cut. Initial findings suggest possible involvement of an unknown personnel , reportedly from another internet service provider (unconfirmed).

Impact : Internet service interruption affectusers in Talacogon and La Paz area.

Repair update: Restoration took longer than expected due to multiple fiber cuts found a long the affected line required extensive repair and fiber splicing work to fully restore the connection

Status: Fixed
Time : 3:55 am May 10, 2026

📢 SERVICE RESTORED NOTICE

Good day!

We are pleased to inform you that the internet connection has now been fully restored. The issue caused by the recent fiber break has already been resolved.

All services are back to normal. Thank you for your patience and understanding.

If you are still experiencing any issues, please don’t hesitate to message us.

— Exe Network and Data Solution