Changing Lives

Video Conferencing Solution for your individual and organizational use.

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Develop a growth strategy focused both on financial gain and customer satisfaction

Conduct research to identify new markets and customer needs

Arrange business meetings with prospective clients

Promote the company’s products/services addressing or predicting clients’ objectives

Prepare sales contracts ensuring adherence to law-established rules and guidelines

Keep records of sales, revenue, invoices etc.

Provide trustworthy feedback and after-sales support

Build long-term relationships with new and existing customers

Develop entry level staff into valuable salespeople

Change bed linen and make beds

Replace used towels

Sweep and mop floors

Vacuum carpets

Dust furniture

Replenish bath care products (e.g. soap and shampoo)

Restock beverages and food items in the mini-bar

Clean public areas, like corridors

Report any technical issues and maintenance needs

Address guests’ queries (e.g. on additional services)

Help guests retrieve lost items

Ensure all assigned rooms are clean and tidy by the end of the shift

Follow hotel security guidelines

Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives

Plan activities and allocate responsibilities to achieve the most efficient operating model

Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits

Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services

Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)

Deal with maintenance issues, shortages in staff or equipment, renovations etc.

Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.

Inspect facilities regularly and enforce strict compliance with health and safety standards

Present, promote and sell products/services using solid arguments to existing and prospective customers

Perform cost-benefit and needs analysis of existing/potential customers to meet their needs

Establish, develop and maintain positive business and customer relationships

Reach out to customer leads through cold calling

Expedite the resolution of customer problems and complaints to maximize satisfaction

Achieve agreed upon sales targets and outcomes within schedule

Coordinate sales effort with team members and other departments

Analyze the territory/market’s potential, track sales and status reports

Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Keep abreast of best practices and promotional trends

Continuously improve through feedback