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Oliver Bromley, 42, was asked to leave a London restaurant because staff said he was “scaring other customers.” Oliver has Neurofibromatosis Type 1, a condition that causes harmless tumors to grow on nerves. He had just finished a medical treatment and went to the restaurant for lunch. When he tried to order, staff told him to leave after some customers complained about his appearance.

This was the first time Oliver had experienced such discrimination, and he was deeply shocked and upset. He hopes sharing his story will help people understand his condition better. After the restaurant failed to respond, he reported the incident to the police, who classified it as a hate crime.

Organizations like Nerve Tumours UK and UKHospitality are now working together to train restaurant staff and raise awareness. Their goal is to make sure people with conditions like Oliver’s are treated with respect and fairness in restaurants and other public places.