FIIRM

This article is not about what root causes are. Root causes don’t require any special explication, they are perfectly self-explicable. On the contrary, the purpose here is to expose a more insidious side to root causes that change agents MUST be aware of and avoid like a plague.

Ironically, this uncanny side to root causes isn’t found within the root cause itself but rather in the egos and insecurities of “small minds”. The same men & women who ostentatiously claim, at the very inception of a change program, that root causes are the bitter pills that must not be sugar–coated no matter how maiming they can be.

So, lets discover the infallible truth of this statement in the light of what practically unfolds.

The Dark Side to Root Causes This article is not about what root causes are. Root causes don’t require any special explication, they are perfectly self-explicable. On…

'Emotional Intelligent Processes'

“… the truth is that our emotions are not determined by what happens to us, they are purely the result of what we focus on”. - Adam J Jackson

by Atheek Fareed
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Read more:
https://fiirm.wordpress.com/2018/08/06/emotionally-intelligent-processes/

Emotionally Intelligent Processes As part of the information gathering phase, I was standing on the large shop floor of a market leader in sanitary ware, taps and fittings. My task was to improve buyer experience in order to increa…

: Part 6

' the ’

By: Atheek Fareed
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"if you want to know what to improve, just ask!’ In this case, ask what? And ask whom?" -

read more:

Testing the Value Proposition During the last couple of weeks we were able to establish the following, Re-structuring was defined as an organization’s ability to constantly adapt & change to market needs. Re-structuring is …

An organisation that hires for the right attitudes & values implies that the org has the ability (internally) to provide the skill(s) if needed.

Why hire for the right attitudes & values?

The org hires a person to serve the customer somewhere in the value stream. So this hire is directly or indirectly is contributing to the customer experience which is susceptible to change at some point [due to the change in market conditions & needs over time]

When the market conditions & needs change, the skills may have become irrelevant. Then only attributes that's largely insulated from change are the attitudes towards the change supported by the values & beliefs that kick-in in-order to unlearn what's known and to learn new again.