SIMI Autosure
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Similar to the RECI scheme in operation for Electrical Contractors, only qualified technicians can sign off on service work carried out. Parts that need replacement will be kept to show the necessity of such replacement, which will only be done on the customer’s specific instructions, and only original car parts, or parts of matching quality, will be used. After the service work is signed off by a
04/09/2012
5 things you should expect when getting your car serviced in an SIMI member garage:
1. When an estimate is given, this will be given as a general guide to the cost of the work required.
2. When a quotation is given, this will be an agreed price to complete the agreed work.
3. A target completion date should be agreed with you.
4. During a service, if it becomes apparent that any additional time, labour or parts will be necessary to address additional work not previously identified, prior to this extra work carried being out, the garage should contact you for your approval.
5. Guarantees should always be provided in writing
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