Creators Code Academy

The LOYAL Customer Who Can't Pay Anymore

She was my very first customer🥺.

Back when nobody believed in me, when my products looked rough and my packaging was just nylon, she bought — and she kept buying. She told her friends. She defended my brand when others doubted and laughed.

Now my prices have gone up😭😭Nigeria is happening to me. My quality is better, my brand is stronger. But last week she messaged me quietly: 'Please, can I still get the old price? Things are hard for me right now.'

My heart broke. But if I say yes to her, do I say yes to everyone?
Do I give her a special price out of loyalty — or hold my new prices and risk losing the woman who believed in me first?

What would YOU do?