TUI

*******************
Update: we're aware of a number of phishing emails circulating pretending to be from TUI. Please do not share any personal information with these email addresses - if you're unsure please send us a message here and we'll confirm if the email address is real. HOUSE RULES -

Welcome to the TUI UK page. We’re here 24 hours a day, 7 days a week to help with any questions you may have. Post your hints and tips. Or just stop by for a chat. Before you start posting, though, take a look at our house rules. These guidelines are in place to make sure you feel right at home in our community. Here's the serious bit…

• We take offensive behaviour very seriously. We'll delete any threatening or abusive posts – this means anything discriminatory, obscene, fraudulent or offensive.
• Don't swear or use inappropriate language – this includes slang or swearwords with asterisks/symbols replacing letters. If you do, your message will be removed.
• Comments that threaten any person, employee or the organisation will be taken down.
• We reserve the right to remove comments that are false, or make any fake claims against TUI or its competitors.
• Strictly no spam – this includes deliberately disrupting the wall with repeat posts. Repeat offenders will be banned from the page.
• Any promotional links that are not related to, or authorised by, TUI will be removed.
• Nudity is a no-no. Photographs or videos that could offend other community members will be taken down.
• Posting on someone else's behalf? You'll need to make sure you get their permission – this covers videos and photos, too.
• Our wall is a public place, so don't reveal personal information, holiday booking references or travel dates.
• If there are any customers that continue to abuse our rules, then we reserve the right to restrict their access to the page.
• Finally, if you're an employee of TUI UK & Ireland – or one of the TUI group of companies – please read the Social Media Guidelines in the e-policy.