Retail Disrupted

Retail Disrupted

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Renowned for her thought leadership in the global retail industry, Natalie offers clients valuable insights and strategic guidance on the trends transforming the retail landscape. Her expertise is sought by leading retail and FMCG brands, technology vendors, consultancies and industry partners. Natalie is curious and passionate about how technology is reshaping the world of commerce, how shopping

28/05/2026

Who’s really making your shopping decisions? 🤔

AI is shaping more of what we buy — from product recommendations to final choices — but consumers still don’t fully trust it.

A powerful moment from my conversation with Philippe Gelder, President & CEO of Voted Product of the Year Worldwide, on the growing tension between convenience, algorithms, and consumer trust in retail.

🎥 Clip from Retail Disrupted - a top 5% global podcast.

18/05/2026

“Involution” in China is reshaping retail.

Philippe Gelder shares why intense domestic competition has turned into a zero-sum game — and why more Chinese retailers are looking toward Europe for growth.

From Shein to Temu, the pressure to scale, differentiate, and survive has never been higher.

Full episode out now. 🎙️

30/04/2026

An amazing 3 days speaking, podcasting, and more at the Wolt global retail summit! Retail takeaways coming soon and check back for my conversation with CEO Marianne Vikkula. 👀 Out on Retail Disrupted soon.

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