UC- Solutions

Apple And IBM Announce Huge Partnership For Large Business Customers Two tech titans are teaming up.

Polycom CX5500/5100 Preview and Voice Demo at Microsoft WPC2013 Polycom Senior Product Marketing Manager, Peter Huboi, previews newly announced Polycom CX5500/5100 and Polycom voice solutions available for Lync from the P...

Gartner®: MarketScope for Group Video Systems 2013 “The introduction of personal and mobile endpoints is dramatically reshaping the landscape for group video collaboration. IT leaders should align their video portfolios for maximum utilization and strategic fit with their related investments in collaboration and unified communications.”

VoIP :
(Voice Over Internet Protocol) - A general method for transporting voice through the internet.

IVR :
(Interactive Voice Response) - An automated voice system that allows callers to navigate a phone system and be directed to the correct extension by pressing a series of numbers on a tuch-tone phone. (I.E. Push 1 for sales, push 2 for support, etc..)

PBX :
(Private Branch Exchange) - A telephone exchange that serves a particular business or office, as opposed to one that a common carrier or telephone company operates for many businesses or for the general public.

PSTN :
(Public Switched Telephone Network) - Originally a network of fixed-line analog telephone systems, the PSTN is now almost entirely digital and includes mobile as well as fixed telephones. The network works in much the same way that the Internet is the network of the world's public IP-based packet-switched networks.

FXO :
(Foreign Exchange Office) - A device usually found on the customer end that is powered by the channel and can interface into the telephone company's network. Digium makes FXO modules that interface with PSTN lines using FXS signalling in either Loopstart(fxs_ls) or the more common Kewlstart(fxs_ks) modes.

FXS :
(Foreign Exchange Station) - A device usually located on the telephony company's property, a FXS device send power through a channel to a phone on the other end. Digium makes FXS modules that interface with PSTN phones using FXO signalling in either Loopstart(fxo_ls) or the more common Kewlstart(fxo_ks) modes.