Daktela

🚀 WEBINAR RECAP: AI in Action – Transforming CX and EX 🚀

In our recent AI in Action webinar, we unpacked the transformative impact of AI on Customer Experience (CX) and Employee Experience (EX) - and the stats speak volumes: 80% 𝐨𝐟 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐢𝐧𝐠 𝐀𝐈 𝐬𝐞𝐞 𝐦𝐚𝐣𝐨𝐫 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭𝐬 𝐢𝐧 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 𝐥𝐞𝐯𝐞𝐥𝐬 𝐟𝐨𝐫 𝐛𝐨𝐭𝐡 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐚𝐧𝐝 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬.

Highlights included:

✨ AI-driven chatbots creating seamless, 24/7 customer support
✨ Automation tools freeing employees to handle meaningful, complex work
✨ Success stories from brands like Notino, Conectart CZ and Seznam.cz, who are redefining their CX and EX strategies with AI

With insights from CX expert Katie Stabler CCXP and Daktela's Ondřej Pohl this session offered actionable strategies for leveraging AI to drive real results.

📖 Catch the recap in our latest blog! https://daktela.com/post/ai-in-action-real-world-strategies-for-cx-and-ex

Ready to see it in action? Schedule a bespoke demo with us.