Miguel Simon

Yesterday the US government recalled one of the most powerful AI models on the market — a tool that hundreds of millions of people, including a lot of small business owners, had built into their daily work.

No hack. No outage. The company itself flagged a potential issue, and regulators made the call to pull it. Overnight, a tool people depended on just wasn't there anymore.

Business owners who add AI into their operations need to have this conversation more. These tools are powerful, but they're not guarantees. They exist in a regulatory space that's still being figured out, often by people who've never had to run payroll or answer a customer call.

If your business runs on a single AI tool with no plan B, you don't have an automation strategy — you have a dependency. The businesses that come out ahead aren't the ones avoiding AI. They're the ones who build it in a way that bends instead of breaks.

What's your plan B if your main AI tool went down tomorrow?