Flow Functional Health Care

Full-time Patient Care Coordinator – Flow Functional Healthcare
About Us

Flow Functional Healthcare is a collaborative and innovative integrative medical clinic in Edmonton, dedicated to uncovering the root cause of illness through patient-centered care. Our team of naturopathic doctors, nurse practitioner, and registered counselor are passionate about helping people live fuller, healthier lives.
Visit us at www.flowyeg.ca to learn more.

The Role
We’re looking for a highly organized, compassionate, and confident full-time Patient Care Coordinator to join our growing team. This is more than just a front-desk role-our coordinators are the first point of contact and the heart of the patient experience at Flow. You’ll work in a fast-paced, supportive environment where you are empowered to build meaningful relationships and provide seamless support to both patients and practitioners.

Key Responsibilities
• Greet and check in patients with warmth and professionalism
• Coordinate patient scheduling, rescheduling, and follow-up appointments
• Answer phone calls, emails, and online inquiries with accuracy and empathy
• Ensure smooth daily flow between patients and providers
• Process payments and issue receipts
• Maintain accurate patient records and confidentiality standards
• Support day to day operations in a small team environment
About You
• You have strong interpersonal and communication skill - both verbal and written
• You thrive in a dynamic, multi-tasking environment and enjoy working with people
• You bring a positive, proactive attitude to your work and contribute to a supportive team culture
• Prior experience in a clinic or healthcare setting is an asset, but not required
• Willing to work a varied schedule, including day, evening, and Saturday shifts depending on clinic needs.

To Apply:
Please send your resume and a short cover letter to [email protected] with the subject line: Patient Care Coordinator Application. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Spending time outdoors in the sunshine is one of the best parts of summer, especially being in Canada where we face long winters! However, it’s important to make sure you are being safe in the heat and sun. Here are some key tips to support your skin and overall wellness while enjoying those sunny days:
 
• Hydrate: Sweating during outdoor activities means you're losing not just water, but essential minerals like sodium, potassium, and magnesium. Add electrolytes to your water if you’re exercising, sweating heavily, or out in the sun for extended periods.
• Wear a wide-brimmed hat: A breathable, wide-brimmed hat helps protect your face, neck, and scalp which are areas that are especially prone to sun exposure.
• Seek shade during peak UV hours: Try to limit direct sun exposure between 10am and 4pm, when UV rays are at their strongest. Find or create shade when possible, especially for little ones or those with sensitive skin.
• Choose mineral sunscreen: Broad-spectrum mineral sunscreen with zinc oxide or titanium dioxide are great options. These ingredients sit on the skin’s surface and reflect UV rays, acting as a physical barrier, making them a great choice if you’re prone to irritation or have sensitive skin.
 
Summer is a time to feel energized, not drained. Protecting your skin and staying well-hydrated helps you feel your best while enjoying all that the season has to offer.

Post by .mirandahoskins

Susan has been a wonderful addition to our front desk team since 2022. She joined our team with a willingness to learn and the growth curve has been so steep. We’re grateful for her welcoming presence and attention to detail. Susan goes out of her way to help patients feel grounded and supported. 

Thank you Susan!!