ENMAX

Behind every great customer experience is a person who cares.

Each year, leaders in ENMAX Retail Marketing and Customer Care recognize the team members who go the extra mile for our customers. These people live our values, provide exceptional service, support their teammates and make ENMAX a great place to work.

Congratulations to this year's recipients! 👏

🚨 Scam alert 🚨
We’re receiving reports of a text circulating claiming you have a refund. This is not from ENMAX. Please do not click the link as this is phishing.

Here are a few things to keep in mind with text scams:
• Unusual requests: we never ask for personal info or payments/issue refunds via text.
• Urgent tone: scammers create a sense of urgency to manipulate people.
• Suspicious links: don’t click or take any action.

What you can do:
• Call to check: if you ever feel unsure, you can contact us at 310-2010.
• Report: scams can be reported to the Canadian Anti-Fraud Centre.

Learn more: www.enmax.com/avoid-scams

This National Day of Mourning we lower our flags to honour those who have lost their lives or suffered an injury in the workplace.

Today is also a reminder to reinforce our commitment to create a safe workplace for all our team members, especially our heroes who work with high voltage systems that keep our lights on.

A win for serving our customers more effectively!

Our internal AI-powered customer care tool has won an award for Innovation in People & Process Award from IUCX. The tool is designed to help our customer care agents find accurate information faster while interacting with customers.

Read more about the tool⤵️
https://www.enmax.com/news/enmaxs-ai-customer-care-tool-wins-international-award-for-people-and-process-innovation