The Service Lab
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The Service Lab offers a variety services for business owners to choose from, depending on the particular business needs. Start-up services include but not restricted to; Manuals and systems implementation; menu design and costing; recruitment selection processes, in-house training, develop reservations and bookings systems. Trouble shoot in all areas of the restaurant / hospitality industry; succ
28/06/2019
FOH, BOH, Office Support, Services, Maintenance, Leadership; It takes a team of people to make businesses thrive. Being aware of the talent in your team and the efforts they put in is paramount to the success of a business.. Any business.. not just hospo..
14/05/2019
Delivering service in Hospitality requires a skill. It’s something we live and breathe. You don’t just become a service professional because you learn a technique. You are a professional when your energy is spent thinking how can I blow their mind with this experience. When your engaged in the moment, the experience, the sounds & smells that bank a memory. So much that when guests reflect on their experience; they smile a great big grin. And you go home thinking what else can I do for someone tomorrow to provide an even greater experience. ........
25/04/2019
Remembering those who fought for our freedom. A day to respect and honor.
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